Ultimately it was also discovered that the older machine also had a failed main transformer and a relay. It was reported that both had failures on August 13th.and the local MultiCam rep (diverted from another call) arrived within a couple of hours.he found that the new machine had a failed motor drive card, and the other machine had a failed contact on a contactor. They actually have two Multicam machines.one which has been running well since 2004, the second was installed (completed) on August 9 this year. Since I work occasionally (with plasma systems) with Multicam and have always respected them as a company with great products and support.I thought I would research these reported issues.here is what I found on the machine issues reported by Sanddy: Multicam HELP? 3000 motor fault Multicam motor fault (0x 4.They still cannot pinpoint the problem, and our pocketbook is wide open. Is there anyone else out there that has had a potentially defective Multicam machine? To this day, only one of the heads on our double headed router work, we've had a defective keypad, they've replaced boards, fuses.the list goes on. On top of that, they will do everything in their power to curtail responsibility, so I strongly encourage everyone to get everything in writing. Mind you, Multicam's warranty will only cover manufacturer's defects, so they require an open-ended purchase order adopting their price list before they'll even come out to see what's wrong. He's switches out parts, gets the machine to run for 2 hours, and then it breaks down again. The Multicam Midwest service technicians have been out to "fix" the problem over half a dozen times in the past 6 weeks, and cannot seem to diagnose the problem. When the machine arrived from the factory, it ran for 30 minutes before it broke down. This is not the first time we've bought from them but certainly the last. We recently purchased a Multicam 3000 Series machine from Multicam Midwest.
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